Welcome back to our “Day in the Life” series—where we chronicle a typical day of the various gears that make Blue Corona’s clock tick. In case you missed it, last week we showed you “A Day in the Life of an SEO Nerd.”
This week, we’re going to feature a day in the life of a call tracking expert. Specifically, a day in the life of Erin “Young Stunner” Clark.
As one of the first four employees at Blue Corona, Erin serves as the glue that holds the cardboard walls of our office together (ok our office isn’t THAT haggard). Overseeing the call tracking team, Erin and her team help make sure our clients get the full picture of how effective or ineffective each of their marketing strategies is.
Did you know that most service businesses receive three to nine times as many phone inquiries as they do online inquiries? Without phone call tracking from Erin and her team, our clients would miss more than half the picture of when it came to measuring their marketing ROI.
Here’s a breakdown of what Erin’s day looks like*:
5 a.m. – 6 a.m.: Truthfully, I am only up between these hours if I’m feeling ambitious enough to workout before work. However, I am on strike until the temperatures outside reach 50 degrees or higher OR someone promises me a donut immediately after I finish.
6 a.m. – 7 a.m.: After hitting the snooze button on my alarm 3+ times, I get ready for the day, froth some milk for a fancy homemade espresso drink and hit the road.
7 a.m. – 8 a.m.: Get to work. Someone in the office was a bagel hero (Katelyn) and now I am enjoying a Cinnamon Crunch bagel. I start checking my email and organizing projects for the day.
8 a.m. – 10 a.m.: Meet with Call Tagging team. Listen to and categorize client calls.
About The Author: Lexie serves as Blue Corona's Content Marketing Manager. She's also the author of our soon-to-be famous, and someday to be written white paper, "Horse Hat SEO: Giddy-Up Your Google Rankings."
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“Both the design of the website, and the later design of our mobile website, were extremely easy and professional. In the past I had problems with web designers not understanding how I wanted the site to look and respond. Working with Chase, there were none of these issues. He really listened to my requests, asked questions to make sure he understood what I was saying, and made many suggestions of ways to improve the site in ways that had never occurred to me. All the work was done on schedule and the site was on line according to the original timeline. Chase and his team were—and are—always extremely responsive to all my questions and solve any issues with the site in a very timely manner. I definitely recommend Chase and Blue Corona because of their creative skills and technical abilities, as well as their professionalism which made the entire process stress free. ”