Customer expectations are higher than ever. Not only do they expect an immediate response to their inquiries, but customers also want to communicate with businesses in the way THEY want to. This includes not only phone calls and emails but also social media and text messaging.
However, live chat platforms can lead to more problems than solutions if not manned by an experienced employee 24/7, as many of our business owners have discovered.
Blue Corona Chat is different.
Blue Corona Chat analyzes the query written by a customer and automatically responds within 3 seconds, so customers still feel like they are chatting with a person. The result?Chat completion rates that are 40% higher than that of other live chat platforms.
Not only does Blue Corona Chat allow you to instantly connect with users on your website, but also respond immediately to questions and messages on social media and SMS as well. Our proprietary technology can now automatically respond to customers who are trying to text your landline or VOIP number.
Connect with your customers and increase your bottom line with Blue Corona Chat!
The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. It does not constitute professional advice. All information is subject to change at any time without notice. Contact us for complete details.
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