In this episode of Growth Stories, I’m speaking with Jonathan Caldwell, CEO of Black Tie Moving.
Jonathan didn’t take the traditional path to become a CEO, but his (unique) background and leadership style clearly play a key role in Black Tie Moving’s fast-growth and ongoing success. Listen to this episode to learn more.
In This Episode:
A unique road to the C-suite [03:01]
Leadership ability matters more [05:25]
Different people require different approaches [08:54]
Walk, Crawl, Run [14:21]
The importance of empathy [16:14]
It’s getting the simple things right [19:35]
You’re the expert – make recommendations [24:59]
Get out of your bubble (leverage your whole team) [30:04]
Finding the balance between the details and the big picture [32:01]
Addressing a challenging labor market [41:27]
The importance of bringing calm to chaos [50:11]
Understanding, building, and sustaining culture [1:02:27]
About The Author: Ben Landers is the Founder of Blue Corona, an award-winning, technology-enabled home services marketing agency focused on growing the trades. Want to book Ben for a speaking event? Send us a message. View more blogs by Ben Landers
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